Error 500 when trying to update Fitbit One.

[fdog]

I reolaced my lost fitbit one with a new one from amazon. 

It connects to the iphone, but there is an update, and it keeps getting error 500.

thanks Mike 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @fdog, thanks for joining the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention. At this moment I would like to ask you to go to the Bluetooth settings on your phone and check if Fitbit One is on the list of paired devices. If it is, tap on it and select Forget this Device. Then, restart your phone and try to set up your tracker as a new device in your account. Additionally, make sure to update the Fitbit app to the latest version.

I hope this can be helpful, give it a try and let me know the outcome!

[fdog]

Fitbit won’t update. That’s when I get the error message. 

Thanks