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Versa displays unlock with iPhone

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‎01-28-2020 23:12 - last edited on ‎02-03-2020 17:50 by Fitbit Moderator

‎01-28-2020 23:12 - last edited on ‎02-03-2020 17:50 by Fitbit Moderator

my versa is has a red error message saying unlock with phone ? 

 

Moderator edit: updated subject for clarity

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‎01-29-2020 00:29

‎01-29-2020 00:29

This happens when you enter the wrong PIN too many times. As long as your phone and fitbit are still paired you can use the app on the phone to reset it. Instructions are in this help file: https://help.fitbit.com/articles/en_US/Help_article/2250/

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1 REPLY 1

‎01-29-2020 00:29

‎01-29-2020 00:29

This happens when you enter the wrong PIN too many times. As long as your phone and fitbit are still paired you can use the app on the phone to reset it. Instructions are in this help file: https://help.fitbit.com/articles/en_US/Help_article/2250/

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