Versa keeps dropping Bluetooth connection.

[Jenniferistre]

I have had my new Fitbit Versa for almost a month. I have had problems with it dropping Bluetooth connection since day one. I had a Blaze previously and i never had this issue. It’s very frustrating and I have tried resetting and restarting it. Any suggestions before I return it?

Moderator Edit: Clarified Subject.

[Rich_Laue]

@Aharcus the ability to disable the all day sync option has been removed. 

Sorry, we can not turn off all day sync. 

[Aharcus]

Ok thank you but I don’t want to turn it off i want my fitbit to constantly sync but it doesn’t

Sent from my iPhone

[jcmaks]

I’ve had mine for over a year and constantly loose Bluetooth. 

[LizzyFitbit]

Hi everyone, and welcome to our new members.

Thanks for every step tried prior to posting, and I'm sorry for the difficulties experienced with your Versa. Our team constantly works to improve our devices and features, and the input we receive from our members is a big part of the process. If you're having issues to sync your watch, I'd recommend trying the suggested steps described in this help article.

To keep the forums organized, I'm going to close this thread. However, if you have another question, you can always create a new thread to receive help from the Community. Your feedback is truly appreciated and we'll keep working to improve our devices, features and overall Fitbit experience.