Versa not receiving Instagram Notifications.

[SunsetRunner]

I've done everything.  Re-boot, etc.  All of the sudden, I can no longer get Instagram notifications on my Versa.  Even after redoing everything, Instagram is not an option on my notifications list via the Fitbit app.  It works with every other app I have on my iPhone ... except the Instagram app.  Thank you for any help provided!  Is anyone else experiencing this?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know the troubleshooting steps you've tried so far. At this moment, I would like to suggest you to go to your phone Settings > Notifications > Instagram and make sure the following is enabled:

After that, when you receive a push Notification (when you're phone is locked) from Instagram, go to the Fitbit app and tap on Account > Versa > Notifications > App Notifications and check if Instagram is available. If not, force-quit the app and open it again, then check once again. 

I hope this can be helpful, give it a try and let us know the outcome. 

[SunsetRunner]

Hello Marco,

Thank you so much for your kind reply. It’s appreciated. Sadly, I have done everything that you have outlined both over and over before your reply, and even after your reply. It seems there is a very unique glitch as I am getting every single app’s notification to my Versa except Instagram despite doing everything that is needed to get notifications on my Versa

[MarcoGFitbit · Accepted solution]

Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply. 

Thanks for your patience and working through these troubleshooting steps. I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.

[SunsetRunner]

It's now working!  I don't know if my Versa heard us talking about it, but now it's cooperating!    Again, thank you so much.  It's nice to know I can get wonderful support if I have a Versa question.

Moderator Edit: Format.

[MarcoGFitbit]

Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply and let us know your issue has now been resolved, I'm very glad! 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[KattyOK]

Thank you for your discussion, I was able to sort out my problems with my instagram app.

So, It bothered me terribly. Because I recently ordered a promotion for my instagram page (using this instagram service https://igautolike.com/free-instagram-auto-likes) and I need everything to work like clockwork. To be honest, I already thought that I wasted money on the service for promoting instagram accounts. Fortunately, I was able to solve my problem and everything works as I need it. Thank you.