Versa not syncing with app.

[SDR711]

Big issue with sycning with app

Moderator Edit: Clarified Subject.

[SunsetRunner]

Hi, read this article thoroughly. After clicking the link, go to "Trackers and Watches" and you'll get sufficient information about your issue. Hope this helps.

[pyro108]

Yes.. me too

2 days ago, my versa was still sycning. Then it haven't .... i dont know what problems

[Rich_Laue]

Can't help much if we do not know what type of phone your having problems with.

Why won't my Fitbit device sync?

Try these troubleshooting steps if your device is not syncing

Another thought would be to do a search of your phone model?

[SDR711]

I have an apple 6 and apple I pad.

Sent from my iPad

[MarcoGFitbit]

Hello @pyro108, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @pyro108, I hope you're doing well. Thanks for all your help @SunsetRunner and @Rich_Laue. 

@SDR711 and @pyro108, I appreciate your participation in the Forums and for sharing your experience with us. If you have already checked the troubleshooting steps provided by @Rich_Laue and @SunsetRunner and you're still having issues, please feel free to reply, we'll be happy to assist you further. 

Thanks for your patience and understanding, have a great day.