Versa not syncing with my phone.

[Nosofitguy]

My Bluetooth isn't syncing to my verse watch? I've tried turning on and off my Bluetooth and restarting the watch. I've also deleted the app and reinstalling it not as well as restarting my phone? Any suggestions? 

Thanks,

Moderator Edit: Clarified Subject.

[zimou13]

Anytime you open the Fitbit app it will initiate a sync. You can also turn on the All-Day sync option which will allow your tracker to sync to the Fitbit app periodically through out the day. Fair warning, the All-Day sync option can cause your phone and tracker battery to drain more quickly.

Moderator Edit: Removed links.

[Baltoscott]

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@Nosofitguy wrote:

My Bluetooth isn't syncing to my verse watch? I've tried turning on and off my Bluetooth and restarting the watch. I've also deleted the app and reinstalling it not as well as restarting my phone? Any suggestions? 

Thanks,

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Check the list of devices in your bluetooth settings to see if the Versa is listed and if it is connected to your phone.  If listed but not connected, try tapping to connect.  If not listed at all, you may need to delete the Versa from the app, and then add it back as a new device.

If you've ever tried syncing with different bluetooth devices -- iPhone and iPad or a computer, for example, make sure it is not currently connected to that other device.  It can only sync with one thing at time.  Turning off bluetooth on other devices is a good way to eliminate them from the equation while you troubleshoot the problem.

If nothing else works, delete Versa from app, as well as from bluetooth settings on the iPhone (or iPad if you are using that), then add back as a new device.

Hope that helps.  Let us know how it goes.

[MarcoGFitbit]

Hello @Nosofitguy, have a warm welcome to the Fitbit Community, it's a pleasure for me to greet new members! It's nice to see you too @zimou13 and @Baltoscott, thanks for all your help. 

@Nosofitguy, thanks for bringing this situation to my attention and for letting me know the steps you've already tried in hopes to resolve this issue. Please note that your Versa does not sync directly through the Bluetooth on your phone but through the Fitbit app. If you have already followed @Baltoscott and @zimou13 recommendations and your tracker is still not syncing correctly, please check my post with more troubleshooting steps. 

Give them a try and let me know if you're still having issues, I'll be happy to continue helping you.