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Versa stopped working when battery died

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‎12-30-2020 21:42

‎12-30-2020 21:42

The battery died on my Versa.  I put it to charge.  But, it would not turn on.  It felt hot.  But, I couldn’t get it to turn on.  What can I do to get it to work?

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3 REPLIES 3

‎12-31-2020 07:52

‎12-31-2020 07:52

Hi @msouthw931 - The first thing to try is re-starting your Versa. Instructions are here. Please let us know if it helps. 

Best Answer

‎12-31-2020 08:07

In response to SunsetRunner

‎12-31-2020 08:07

Hello.  Thanks for responding.  I tried your suggestions.  Unfortunately, it did not work.  The watch is not turning on.  If you have other ideas, please forward them.  Thanks.  

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‎12-31-2020 08:46

In response to msouthw931

‎12-31-2020 08:46

I’m concerned that it felt hot. Please contact Fitbit Support. But you may want to wait until after the holiday week end.

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