12-26-2020 13:04
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12-26-2020 13:04
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Yesterday I got credit for 400 steps and I really had over 11000. The expanded graph for yesterday shows the real count, yet it shows I got only 400. What goes?You can see >438 here
Here are the steps
Answered! Go to the Best Answer.

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12-30-2020 18:39
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12-30-2020 18:39
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You did what you are supposed to do before switching, so here's to hoping it is just another oddity of 2020, and you don't have any more of the same going forward.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
12-26-2020 13:42
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12-26-2020 13:42
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@PattiWagen -- that seems pretty weird. The graph is definitely inconsistent with the step count. Does logging out and logging back in update the step total? Is the step total the same when you check it on the web?
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
12-30-2020 11:20
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12-30-2020 11:20
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The steps are the same on the web site. I think that was a day I was charging my versa 2 and used my blaze. I synced them both before I changed back to my versa 2 and they both said 11k steps, but I guess that the app on the phone recorded the step count from the morning when I switched devices. I always make sure both watches have the same amount of steps before I change them. This if the first time it has happened and I have had y versa for a year.
12-30-2020 18:39
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12-30-2020 18:39
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You did what you are supposed to do before switching, so here's to hoping it is just another oddity of 2020, and you don't have any more of the same going forward.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
12-30-2020 19:19
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12-30-2020 19:19
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It must be the Corona virus. 😀🙄😳

