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Versa syncing difficulty

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‎01-11-2021 18:39 - last edited on ‎01-15-2021 12:00 by

‎01-11-2021 18:39 - last edited on ‎01-15-2021 12:00 by

am having a problem that my Versa needs to be reset every day in order to sync with my app on the iPhone, sometimes a couple of times in a day. Getting very old very quickly - is there an answer to this? 

 

 

Moderator edit: subject for clarity 

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‎01-11-2021 18:50

‎01-11-2021 18:50

Hi @Pattaimona  your post was moved from the One area of the forum to the iOS area so you can get more relevant responses.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-15-2021 12:03

In response to Odyssey13

‎01-15-2021 12:03

Welcome to the Fitbit Community, @Pattaimona. It's nice to see you around, @Odyssey13.

 

@Odyssey13 Thank you for your help!

 

@Pattaimona I understand how you are feeling about this situation. Thank you for trying to resolve this. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync? 

 

I’ll be around if you need further help.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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