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Versa will not sync

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‎04-19-2020 14:47

‎04-19-2020 14:47

I have been trying to sync my Versa since yesterday morning. I have tried every single troubleshoot on Fitbit site but still no joy - can anyone help with suggestions on what I can do next? 

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‎04-19-2020 14:56

‎04-19-2020 14:56

You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎04-19-2020 22:36

In response to Odyssey13

‎04-19-2020 22:36

Hi,

 

My Versa stopped syncing on Saturday morning and since then I’ve read every article and gone through every troubleshoot - but I still can’t get my Versa to show up on my Bluetooth list. It’s been a frustrating weekend! 

Thanks

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‎04-20-2020 20:51

In response to SarahKeig

‎04-20-2020 20:51

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎04-20-2020 22:57

In response to Odyssey13

‎04-20-2020 22:57

I have an iPhone 7 

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