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Water Data Loss Follow Up

Hi Team,

Following a recent update, all of my historical water logging data from 2017 to 4/2/2025 has been lost.

Can you please confirm what steps are being taken to restore the data that was wiped out during the update that changed the water logging interface?

This requires immediate attention—I need my historical water logging data restored as soon as possible.

Looking forward to your prompt response.

 

Moderator edit - personal information removed (subject) 

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3 REPLIES 3

Hi @BrindleWookie and welcome to the Community.  The Community is a user to user help site.  No one here can help you with your case.  Please follow up with Support.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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0 Votes

This has happened to me too.  All my recorded water log data has disappeared.  And I’ve been interrupted three times now in trying to write this reply for a Google requested survey, which I don’t appreciate.  When is Fitbit/google going to fix this problem?  The so-called improvements to the water logging are also poor and the new graphs are laughable,

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I have the same exact issue; very upset and frustrated.

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