help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Water count is inaccurate

yesterday

yesterday

IMG_6930.png

IMG_6929.png

  

Best Answer
1 REPLY 1

an hour ago

an hour ago

Welcome to the community, @Roxiehart0731.

Thanks for sharing this screenshot. While this is odd, may I know if it affected previous logs? Or does it happen only with recent logs?

If you haven't done so, please give a try to the following steps:

  1. Log out from your account and force quit the Fitbit app
  2. Reboot your phone
  3. Open the Fitbit app and log back into your account
  4. Try logging your water intake one more time
Best Answer
0 Votes