Water log

[afitlyon]

Water log often has errors. Add a water log but the dashboard doesn't reflect the addition. Have to cancel and re-add entire day's entries to make correct.

[LucyAP]

Thanks for being part of our Community @afitlyon! This sounds really odd. I think that logging out of the app, rebooting your phone and then logging back in can be of help in this case.

If after this the issue persist, please send an screenshot to better understand the issue. 

Keep me posted! 🙂 

[afitlyon]

Hello

I tried rebooting my phone but the issue seems to have happened again.
Please see photo attached. Although I've logged 2bottles at 16.9 oz each
it's only registering 16.9oz total

Thank you.

[nancyslee]

When logging water intake, the newly added entry is not always reflected in the total. This is on the Today screen where the log history for that day can be seen.

[nancyslee]

I have the same issue.

[afitlyon]

Any updates Fitbit? 😎

[LucyAP]

Thanks for posting back @afitlyon! Welcome to the Fitbit Community @nancyslee! I tried to replicate the issue, but my water logged correctly. Can you please check that you have the latest app version? To update the Fitbit app to a newer version:

1. On your iOS device, tap App Store.
2. Tap the Updates tab.
3. If a Fitbit update is available, you'll see Fitbit in the list of pending updates.
4. Tap Update.

Also, if this issue persist please send an screenshot with the issue you are reporting. You can check how to do so, by checking this FAQ.

I look forward for your reply! 🙂 

[afitlyon]

It has happened again. I have the most up to date app.

[afitlyon]

Did my screenshot come through in the email? Can't seem to attach here

[RodrigoFitbit]

@afitlyon click on the landscape icon and search for the screenshot:

[nancyslee]

It's not an update issue. We all have the latest version it seems

[RichardHunt]

Hello

I have the same problem, and it seems this was never resolved. When logging water it often fails to add the amount, and sometimes the logged amount disappears. This problem does not seem to exist on my desktop Fitbit on my MacBook. Right now, the desktop app shows 1690 ml water whereas the iPhone app only shows 1530ml. 

I have the latest FitbitApp, and my phone is an iPhone 6, IOS 10.3.3.

[purljamber]

Here we are at the end of 2019 and I am still having this issue. It seems to come and go. Any resolutions?