10-01-2023
19:43
- last edited on
10-06-2023
05:28
by
LizzyFitbit
10-01-2023
19:43
- last edited on
10-06-2023
05:28
by
LizzyFitbit
Noticed another problem with new update….apparently 39=40; please see image below with the water intakes circled. It seems the coders have logic issues as well.
Moderator Edit: Clarified subject
10-09-2023 12:07
10-09-2023 12:07
Hi there, @SunsetRunner.
Thanks for bringing this to our attention, and the screenshot provided. Because it's been a few days, may I know if the issue still persists? Have you tried changing the unit to ml just to see if the same happens?
In the meantime, please try to force quit the Fitbit app and reboot your phone. Then, open the Fitbit app, pull down on the screen to force a manual sync and check if your water log details are correct.
10-09-2023 20:31
10-09-2023 20:31
Hi Lizzy,
I did go back and check the log and outward display for that day. It is now reading the same number. Not sure if it corrected on it’s own as I usually have the app running in the background 24/7 as recommended.
I do highly recommend that you “unclarity” the topic since you have made it inaccurate (much like the advertising of the 2nd level and beyond screens in the app update on the Fitbit product website) to what the original poster stated. Not everyone owns an android device and can rollback the app. I went as far to reach out to Apple Support who informed me that Apple users were unable to rollback any app. By “clarifying” the topic you have disregarded hundreds of comments by Apple users, but since you work for/affiliated with Fitbit who does not like to roll things back you probably won’t.
10-12-2023 16:14
10-12-2023 16:14
Hi there, @SunsetRunner.
Thanks for getting back, I'm glad the water logs are now showing the right information.
In regards to your other question, let me explain that the title of this thread was edited so it can better reflect the issue you were having, and so other members can share their thoughts or inquiries about it.
As a side note, we don't recommend reverting to an older version, regardless of your phone's OS since we cannot assure the Fitbit app will work well. However, we appreciate your feedback and we'll keep working to improve your Fitbit experience.
10-12-2023 17:13
10-12-2023 17:13
Okay.
Maybe you need to go back to grade school and learn to read again because 1000s of commenters this that the new version of the app doesn’t work well anymore -the old app was fine; great even! Never had to wait more than 10 seconds to sync now it takes over 3 minutes when it does decide to sync.
Also, I send a DM when I had the same issue of water amounts showing as different yesterday. It seems that this issue comes and goes.