Weather app not syncing

[gracesb]

I have not been able to use the weather app on my Versa for about 2 weeks now. The app tells me I need to sync my watch with the Fitbit app, which I have done many times, but the weather app still does not work. 

[SunsetRunner]

Hello @gracesb 

I just answered a previous question of your on how to delete the weather app from your Fitbit Versa. This question address trying to sync your weather app on your Fitbit Versa. If you want to try restarting your Versa first to see if that resolves the issue here is how you do so: 

1. For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. For Fitbit Versa Lite Edition and Fitbit Versa 2, hold the back button for 10 seconds.
2. Let go of the buttons.

If your still having trouble syncing you can also try turning your Versa off then on again. Here’s how: 

Shut off: On your watch, open the Settings app>About > Shutdown > confirm the shutdown.
Turn on: To turn your watch back on, press the back button.

😃 Please let me know if this provides you with an answer to your syncing issue and your able to maintain your weather app

[Edsea4609]

I have shutdown the watch and restarted it again, nothing has changed the weather does not change to my current location. 

[JuanJoFitbit]

Hi @Edsea4609, thank you for joining us in this thread and our Fitbit Community. I'm sorry to hear that your Fitbit device won't update the weather app. By the way, thank you for trying to get this issue resolved before contacting our forums.

Please make sure that your Fitbit device has the current firmware version. Please follow the steps listed in this help article in order to learn how to update your Fitbit device. After this, sync your device again and see if the weather app updates your location.

As a side note, let me know what is the model of your Fitbit device.

Looking forward to your response.