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Weather app won’t connect

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‎05-12-2019 14:13

‎05-12-2019 14:13

As stated. The weather app on my Versa won’t sync. Keeps telling me to open my Fitbit app on my phone. I have opened it, kept it open, even reset my Versa settings.  Nothing. Any advice? 

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‎05-14-2019 12:24 - edited ‎05-14-2019 12:33

‎05-14-2019 12:24 - edited ‎05-14-2019 12:33

@SunsetRunner A warm welcome to our Community! Sorry for the delay in my response.

 

Let me help you with your Versa's weather app and thank you for troubleshooting this issue. What I have personally seen that works is that you open the Weather app on your Versa, keep it on display then open the Fitbit app and sync your device. This helps update the weather data. Additionally you could try removing the app from your Versa and adding it again.

 

Let me know how it goes.

Alvaro | Community Moderator

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