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Weekly average calories showing incorrectly.

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Weekly average calories incorrect. This problem has occurred since error in food log. Will this be sorted with planned update today 16/7?

 

Moderator Edit: Clarified Subject + Format

 

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Hi. Updated app. Food log is working now. The weekly average calories is incorrect. See attached screen shot 9A0B6227-88BB-4B95-BB07-894CA9DB7106.jpeg

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Hello @SunsetRunner, I hope you're doing well, it's great to see you around the Fitbit Community. Smiley Happy

 

I appreciate you have brought this to my attention. It's possible the weekly average calories are showing incorrectly as result of the issue affecting the Food logs, as you know our team is already working to a prompt solution for this issue, so I would like to ask you to please keep an eye on this thread for further updates.

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hi. Updated app. Food log is working now. The weekly average calories is incorrect. See attached screen shot 9A0B6227-88BB-4B95-BB07-894CA9DB7106.jpeg

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Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply and provide me with a screenshot detailing your issue. Smiley Happy

 

At this moment I'll make sure to forward this information to our team so they can take a better look at this situation. Once I have more to share with you, I'll update this thread. 

 

Thanks for your report, if there's anything else you might want to add or if anything changes in the future, please feel free to reply! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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