07-15-2018
23:23
- last edited on
07-16-2018
08:09
by
MarcoGFitbit
07-15-2018
23:23
- last edited on
07-16-2018
08:09
by
MarcoGFitbit
Weekly average calories incorrect. This problem has occurred since error in food log. Will this be sorted with planned update today 16/7?
Moderator Edit: Clarified Subject + Format
Answered! Go to the Best Answer.
07-16-2018 12:33
07-16-2018 12:33
Hi. Updated app. Food log is working now. The weekly average calories is incorrect. See attached screen shot
07-16-2018 08:10
07-16-2018 08:10
Hello @SunsetRunner, I hope you're doing well, it's great to see you around the Fitbit Community.
I appreciate you have brought this to my attention. It's possible the weekly average calories are showing incorrectly as result of the issue affecting the Food logs, as you know our team is already working to a prompt solution for this issue, so I would like to ask you to please keep an eye on this thread for further updates.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.
07-16-2018 12:33
07-16-2018 12:33
Hi. Updated app. Food log is working now. The weekly average calories is incorrect. See attached screen shot
07-17-2018 09:19
07-17-2018 09:19
Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply and provide me with a screenshot detailing your issue.
At this moment I'll make sure to forward this information to our team so they can take a better look at this situation. Once I have more to share with you, I'll update this thread.
Thanks for your report, if there's anything else you might want to add or if anything changes in the future, please feel free to reply!