Weekly progress report is not updating correctly - Fitbit Community

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Weekly progress report is not updating correctly

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Plett

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If I have completed exercising on 7 days out of 7 how can I then be down 2 days on the previous week?

Moderator edit: updated subject for clarity

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1 REPLY 1

MarreFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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Welcome to the Community Forums @Plett! Thanks for proving those screenshots with the data shown in your Fitbit app.

It seems the Fitbit app is not updating correctly the information from our servers in which case I would like to suggest you the following:

Force-quit the app and open it again, if this doesn't solve the issue:
Make sure that your Fitbit app is update.
Log out from the app, restart your phone and log back in.

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

Maria | Community Moderator, Fitbit

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