12-17-2020 15:21
12-17-2020 15:21
Hi,
I recently got a Versa 3 after using a Versa 2. My problem is with the app on my phone (IOS). The weight tile on the app used to display my current weight, and showed “left to lose” in a smaller display below. Now, instead of my current weight, it just displays how much weight I’ve lost. I would like to know how to get the weight tile to display my current weight again instead of how much I have lost.
Thank you.
12-17-2020 15:33
12-17-2020 15:33
I think that display just depends on whether or not you have set a weight goal. If you have a weight goal and remove it, I think you will get just your current weight.
12-17-2020 16:44
12-17-2020 16:44
I do have a weight goal set, but I always have. I've used the app for years and this just changed a day or so ago. The weight lost isn't even accurate. It started counting from yesterday, even though I've been losing since August. It just arbitrarily picked yesterday as the start date of my goal, so I'm not sure if this change has to do with a new update or not. I would especially like to revert to the old display if it won't even show the correct weight lost.
12-19-2020 03:40
12-19-2020 03:40
@MES91 This issue you are describing sounds like an iOS app issue, not a Versa 3 issue. I am going to move this thread to the iOS app forum. I don't have a solution for you because I am not using the weight goal feature right now. But if more users have the same problem, it's easier to bring it to Fitbit's attention. Which version of the Fitbit app do you have? Tap on your profile picture, then Help & Support to see.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-19-2020 04:57
12-19-2020 04:57
Thank you. I am running Fitbit 3.36 (1013), which seems to be the most current update.