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Weight badges are not behaving correctly.

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When I look at the weight lost badges i.e my 50lb one, I see it says earned 300 times and last earned today’s date. It should not recount it every day, it should count when you hit that fiest time and preserve the timetamp for it and display. In addition, if i drop below 50 lost and regain it then it shoud count. I have lost 110 pounds to date, every time i enter my weight totalling over 50 lbs, it counts as new occurance not knly for my current weight badge 110 but also for all the 5 lbs i crements of orevious badges which is wrong

 

Moderator Edit: Clarified Subject.

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Hello @Mertk, I hope you're doing well, thanks for taking the time to reply. Smiley Happy

 

Unfortunately I have not received further information about this issue. At this moment I do not have a specific timeframe for when this situation will be resolved. However, please keep an eye on future app updates as our team is constantly working towards resolving bugs within the app. 

 

Thanks for your patience and understanding, in the meantime if there's anything else I can help you with, please let me know. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hello @Mertk, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, at this moment I will forward your information to our team so they can take a better look at this situation, once I have more information to share with you about this issue, I'll make sure to update the thread accordingly. 

 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Thanks Marco! Looking forward to hearing back on this.
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Hey Marco, any word from the dev team?

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Hello @Mertk, I hope you're doing well, thanks for taking the time to reply. Smiley Happy

 

Unfortunately I have not received further information about this issue. At this moment I do not have a specific timeframe for when this situation will be resolved. However, please keep an eye on future app updates as our team is constantly working towards resolving bugs within the app. 

 

Thanks for your patience and understanding, in the meantime if there's anything else I can help you with, please let me know. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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