06-24-2022 07:01
06-24-2022 07:01
My weight is no longer showing up on my Today page of the iOS app. It’s not listed below as an option to add either. Anyone else experience or fix this?
06-24-2022 07:13 - edited 06-24-2022 13:09
06-24-2022 07:13 - edited 06-24-2022 13:09
Hello @jebakerii
Thats odd your weight tile is not showing. If tapping the edit button and scrolling down to add it on the today page fails try logging out of the Fitbit App, restarting your phone then log back into the Fitbit App again.
😃I’m hopeful that will resolve things. Please let me know if this provides you with an answer
06-24-2022 07:13
06-24-2022 07:13
Hi, @jebakerii , I have just checked my iOS app and the weight “tile” is there on the opening, Today, page. If I click “edit” (top right) I can delete it and then re-add it, so my app seems to be working normally.
Is your app up to date? It might help to delete and re-download it. You will not lose any data doing this, but you will need to be sure you know your user email and password in order to log back in - so don’t delete the app if you are uncertain.
On the app, have you clicked “edit” and scrolled down to find the weight tile? Hopefully it should be there and you can add it back!
Sense, Charge 5, Inspire 2; iOS and Android
06-24-2022 07:40
06-24-2022 07:40
Thanks for the response. I do have the latest update to the Fitbit App. I’ve attached screenshots of my Today screen. I do not see weight anywhere.
06-24-2022 07:56 - edited 06-24-2022 07:59
06-24-2022 07:56 - edited 06-24-2022 07:59
06-24-2022 07:59
06-24-2022 07:59
Hi, @jebakerii , on the latest app version you may need to find this tile in the “discover” section. Here are the instructions for the latest version of the app:
Does trying this show the weight app?
Sense, Charge 5, Inspire 2; iOS and Android
06-24-2022 11:58
06-24-2022 11:58
Thanks. Will check on that.
06-24-2022 12:03 - edited 06-24-2022 12:06
06-24-2022 12:03 - edited 06-24-2022 12:06
😃Come back and let me know if you did indeed find it @jebakerii It can look deceiving sometime because one day it will state your actual weight, the next moment it will just state what weight you lost and other times how much to lose before you hit your goal…because the tile visually changes at times it could be easily overlooked.