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Where does the Myfittnesspal information shows in the app?

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‎04-11-2018 10:22 - last edited on ‎04-12-2018 08:46 by Moderator Alum

‎04-11-2018 10:22 - last edited on ‎04-12-2018 08:46 by Moderator Alum

Hi.  Day one here for me.  Where and when does information from Fitbit appear on My Fitness Pal?  I downloaded and synched app but I don't see where my steps are on my fitness pal app.  Suggestions?  And to be clear, I'm pretty computer dim.  🙂

 

Moderator Edit: Clarified Subject.

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‎04-11-2018 10:36

‎04-11-2018 10:36

Hi, @Tikva59! Steps and weight go *to* mfp, nutrition and workouts come *from* mfp. In theory, steps should start syncing over for the current day as soon as you connect the two and have synced your steps into Fitbit, although there can sometimes be a bit of a delay. I would suggest trying to resync from both sides. Just to note, I don't believe it will sync and of your previous days' data, it just starts from the connection. If it's still not working later in the day,  you can try disconnecting the two (you need to do it from the online Fitbit dashboard) and then reconnecting them.

MakMak | Community Council

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‎04-12-2018 08:59

In response to MakMak

‎04-12-2018 08:59

Hello @Tikva59, have a warm welcome to the Fitbit Community, thanks for joining us! It's nice to see you too @MakMak, I appreciate your insight about this situation. 

 

@Tikva59, as @MakMak mentioned, Fitbit transfer steps and weight information to MFP and MFP transfers logged foods and workouts to Fitbit. Additionally, the information will start transferring apps on the day you link them, it will not link the information from previous days.

 

If you find that the apps are not syncing correctly, please restart the link between them and if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

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