Where's my sleep tracker?

[zortmanjacque]

About a week ago, my sleep tracker disappeared from my iPhone app.  I have deleted the app and re-installed it; I deleted my account and reactivated it; I reset my Fitbit Alta HR.  I am at a loss why it disappeared... also, my steps are showing on my Fitbit, but not on my app.  The app kept my profile, weight, etc. but the sleep and steps are gone.  Please help.  Thank you!

Jackie Z

[EdsonFitbit]

It's great to see you in the Fitbit Community @zortmanjacque. Sorry for the delayed response.

I regret to hear that your sleep and step tracker disappeared from your Fitbit app. Thank you for the troubleshooting steps you performed before contacting us. You can hide or rearrange tiles on your Fitbit app dashboard. I would recommend following the instructions on this article to make sure your tiles aren't hidden.

If this doesn't help, please check out the online Dashboard to see if your information is there.

I moved your post to the iOS app board because it is more related to the topic.

If you have any question, please don't hesitate to contact us back.