help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Whole days data missing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-17-2019 13:34

‎09-17-2019 13:34

I have my watch on 24/7 yet no data at all for Monday yet Sunday and today, Tuesday are there, any one any idea at all?

Best Answer
0 Votes
3 REPLIES 3

‎09-18-2019 11:51

‎09-18-2019 11:51

Hello @SunsetRunner, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post. To better assist you with this, can you please let me know which iOS mobile device you're currently using to sync your Fitbit device? Also, when was the first time you experienced this? Is your Fitbit recording information but no information is synced or it's not recording your daily stats? In the meantime I receive your answers, please restart your Fitbit device.

 

Keep me posted and let me know if you have any additional questions. 

Best Answer
0 Votes

‎09-18-2019 11:58

In response to RicardoFitbit

‎09-18-2019 11:58

I have just done a reset. I am using iOS 13.1 public beta 4. All ok except nothing at all shown for Monday all other days are there.
No change after the reset and synch

Sent from my iPhone
Best Answer
0 Votes

‎09-20-2019 20:23

In response to SunsetRunner

‎09-20-2019 20:23

Same exact issue. Mine had been missing a day every month for the past 2 months. I’ve done multiple resets with app, phone, logging in and out...

when o tried to go to forum for watch- it was written in Spanish. Mostly want my data to all get to the app. Missing whole days- wrecks my data!  My health insurance through work tracks this too. And I get discounts.  Only when the data shows up though. Please help! 

Best Answer
0 Votes