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Won’t sync or receive notifications

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Only had the charge 3 for a few months and just started to have problems with it! It won’t sync or even connect to my phone (IOS) and I have restarted the tracker and deleted the app and redownloaded it, I’ve done everything and nothing is working 

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Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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