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Won't sync

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Since updating to iOS 10 my Fitbit won't stay in sync mode. Please advise.
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Welcome to the Community @Karen2958

 

Let me help you out with your Alta, I recommend following the steps below in order to get it synced: 

 

  1. Force quit the Fitbit app. 
  2. Go to Settings > Bluetooth and turn Bluetooth off and back on.
  3. Open the Fitbit app.
  4. If your tracker didn't sync, reboot your mobile device. 
  5. Open the Fitbit app.
  6. If your tracker didn't sync, restart it using the instructions on this post

Let me know how it goes I'll be around! 

 

Magin | Community Moderator, Fitbit

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