Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Workouts disappear

Replies are disabled for this topic. Start a new one or visit our Help Center.
I've been doing multiple work outs in a day and using the band to time them. The app will sync and show the workout. I catagorize it and thing seem fine. I look at the app later in the day and the workouts are gone. This is super irritating when you are trying to track your activity a little more closely.
Best Answer
0 Votes
1 REPLY 1

Hi there @KrystaAcree, welcome aboard to our Community. This issue with your activities missing, is something serious as it should not doings this.

 

I wonder if can you review your Web-based Dashboard on your exercise history, to see if is showing your activity properly categorized there?

 

If this is only happening on your mobile app, please make sure you are running the latest versions on your iOS. If you have updated the app recently, you can try the following:

 

1. Log out from the Mobile App and double tap the home button on your iOS device. Your open apps will show on your device's screen. 
2. Close the Fitbit app by swiping the app image in an upward motion. 
3. Reopen the Fitbit app and try again.

 

Let me know how it goes. If you need more help you can find me here.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer