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Workweek hustle and average steps not syncing

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‎12-04-2021 00:30

‎12-04-2021 00:30

I had the issue today with my Charge 5. I’m using Apple, and I’m missing 12,000+ steps. I logged out and back in, and I charged my Fitbit. I’m at a loss. Help?

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‎12-09-2021 04:09

‎12-09-2021 04:09

I am having the exact problem on same device, I have only had it 2 months. 
help!

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