help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Workweek hustle and average steps not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-04-2021 00:30

‎12-04-2021 00:30

I had the issue today with my Charge 5. I’m using Apple, and I’m missing 12,000+ steps. I logged out and back in, and I charged my Fitbit. I’m at a loss. Help?

Best Answer
0 Votes
1 REPLY 1

‎12-09-2021 04:09

‎12-09-2021 04:09

I am having the exact problem on same device, I have only had it 2 months. 
help!

Best Answer
0 Votes