Wrong step notification

[MarwaS]

I have recently been receiving notifications that i have overachieved my step goal even though I’d be so far from achieving, and when i open the app i find that there is no trace for achieving the goal !? I checked if there are any other watches linked to my app but couldn’t find any !

anyone knows how i can get rid of this ? Or is the app or my account hacked by Any means ?

Moderator Edit: Clarified subject

[SilviaFitbit]

@MarwaS A warm welcome to the Community. Thanks for getting in touch about this. 

In order to move your post to the correct board, please let me know if you're using Android or iOS. 

Regarding the issue you're experiencing with the goal notification you're receiving. I would like you to double check that your step goal hasn't changed and then log out from your account, force quit it and then log back in. 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions. 

[MarwaS]

Hello Dear,

Thank you for answering back 🙂
I’m using iphone 7 at the time, and i have done what you advised me to do and I’ll give it couple of days to see if it worked.

Thank you again for answering

Regards,
Marwa

Sent from my iPhone

[SilviaFitbit]

@MarwaS Thank you for getting back. 

I've moved your post to the iOS board because it's more related to the topic. Please continue monitoring your notifications and feel free to post back if you have any additional questions. 

Catch you later! 

[MarwaS]

Regards,
Marwa

Sent from my iPhone

[DW1978]

I have just started getting the same issue.

I have just logged out, shut down the app and then logged back in so hopefully that will sort the issue.

I have an iPhone 8.