07-14-2018 00:41
07-14-2018 00:41
I can enter my food calories into the app since Wednesday these have not been remembered in the dashboard.
it's worked okay for the last three years.
has anybody else had this problem on my doing something wrong?
or has someone at Fitbit let the software engineers run loose again?
Answered! Go to the Best Answer.
Best Answer07-20-2018 11:50
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018 11:50
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.
Best Answer07-14-2018 02:39
07-14-2018 02:39
If you will check the main board you will see over 60 pages of complaints. This has been happening to everyone for 3 days now.
Best Answer07-14-2018 04:37
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-14-2018 04:37
Keep an eye on the following thread which is where fitbit will be posting any news on this:
https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777
Best Answer07-20-2018 11:50
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018 11:50
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.
Best Answer