09-21-2019 17:58
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09-21-2019 17:58
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help please. what should I do?
09-22-2019 00:38
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09-22-2019 00:38
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I've seen posts reporting issues with text notifications under iOS 13 but I've not spotted any reports of syncing issues. So, it might be worth trying the standard things for when you get syncing issues:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

09-26-2019 19:21
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09-26-2019 19:21
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I’m having the same problem. It says it’s connected but no texts are coming through 😞

10-06-2019 12:22
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10-06-2019 12:22
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Go to settings. Scroll down thru your phone icons until you find fit bit. Open and turn Bluetooth back on. For some reason it was turned off with IOS 13 update.

