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fitbit charge hr no display

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‎02-12-2017 07:06

‎02-12-2017 07:06

My charge HR stopped having anything display on the face? It is not the newest version but I forget when I got it. How do I fix it?

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‎02-13-2017 03:53 - last edited on ‎08-20-2024 11:16 by Fitbit Moderator

‎02-13-2017 03:53 - last edited on ‎08-20-2024 11:16 by Fitbit Moderator

Hi, @maeberin, make sure it is throughly charged and then try a restart.  You may need to repeat the restart procedure several times.

If that doesn't work you will need to get in touch with Fitbit Customer Support (contact.fitbit.com ) and they will talk you through your options.

Sense, Charge 5, Inspire 2; iOS and Android

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‎02-13-2017 05:11

In response to Julia_G

‎02-13-2017 05:11

I tried the charge and reset and it still is broken. I will contact them!

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