10-05-2019 10:27
10-05-2019 10:27
Since I’ve updated my iPhone to the latest update, my Alta HR has stopped showing calls and texts via blue tooth. Even when I go into my settings, it says it’s connecting. What should I do?
10-05-2019 11:20
10-05-2019 11:20
Hello @Katmjanus
I see your having trouble getting your notifications. I believe I can help you. Let’s see if your settings is set properly. Do this:
First open your Fitbit app
Tap your profile picture in upper left
scroll down to the name of your Fitbit and tap it (It’s located just under “My Family”
scroll down and tap notifications
enable the notifications you want in green
now simply tap “today” at the bottom of your screen to get back to the main page
Now lets make sure your iOS device is set up correctly:
go to:
device iOS settings>location services >Fitbit>Always on
also Go to:
iOS setting>Fitbit>Location>Always on
also go to:
iOS settings >notifications >messages>Select always under show previews
Now Go to your Bluetooth:
😃 please get back to me to let me know if this solves your notifications issue.