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iOS 11 update

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Since I’ve updated my iPhone to the latest update, my Alta HR has stopped showing calls and texts via blue tooth. Even when I go into my settings, it says it’s connecting. What should I do? 

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Hello @Katmjanus 

I see your having trouble getting your notifications. I believe I can help you. Let’s see if your settings is set properly. Do this:

First open your Fitbit app

Tap your profile picture in upper left

scroll down to the name of your Fitbit and tap it (It’s located just under “My Family”

scroll down and tap notifications 

enable the notifications you want in green 

now simply tap “today” at the bottom of your screen to get back to the main page 

 

Now lets make sure your iOS device is set up correctly:

go to:

device iOS settings>location services >Fitbit>Always on

also Go to:

iOS setting>Fitbit>Location>Always on

also go to:

iOS settings >notifications >messages>Select always under show previews 


Now Go to your Bluetooth:

  1. Tap the "i" icon next to the name of your Fitbit device
  2. Turn on the Share System Notifications.

 

😃 please get back to me to let me know if this solves your notifications issue.

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