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iOS 14 - Versa 2 No Device Found

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‎09-18-2020 12:38

‎09-18-2020 12:38

After installing the latest iOS update, my Versa 2 is listed as "no device found" within the app and therefore will not sync.

I have tried downloading the latest update to the app, as well as logging out, force closing the app, restarting my phone and logging in again. I also tried to uninstall, restart my phone, and reinstall but neither of these things has resolved the issue.

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3 REPLIES 3

‎09-19-2020 09:44

‎09-19-2020 09:44

Same thing with the charge 3 

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‎09-19-2020 11:06

‎09-19-2020 11:06

Syncing my phone after I know that I walked over 2000 in about 1hr.  It syncs for the day. It not in my total 7 days steps including on fitbit.com that shows all my friends total 7 day steps 😡

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‎09-21-2020 02:26

‎09-21-2020 02:26

I solved the problem with the Charge 3 by simply removing it from the paired bluetooth devices and then re-pairing. Has worked perfectly since. Before that I tried restarting the phone, rebooting the Fitbit, updating the software etc and none of that worked.   

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