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iOS 3.75 update breaks the ability to sync with my iPhone 13 mini

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‎02-16-2023 09:58

‎02-16-2023 09:58

I have an original charge and it’s always synced well with any iPhone I’ve had, iOS version 3.75 broke it just keeps trying to sync shows the amount of steps and then goes back to zero.

 

yes I’ve restarted my charge several times, nothing seems to help.

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‎02-16-2023 11:41

‎02-16-2023 11:41

Hello @mamoss and welcome to the community.  The Charge has been on Fitbit's Legacy Device List since 2020.  Please feel free to contact Support for a tech support answer.  It's possible that the app has gotten too complex for your Charge to sync.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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