03-27-2016 12:34 - edited 08-25-2016 08:37
03-27-2016 12:34 - edited 08-25-2016 08:37
Fitbit Update 3/27
Our team is currently working to resolve an issue where the iOS App closes immediately after opening.
As a temporary workaround until this issue is resolved, you can still view your stats on your Fitbit.com dashboard.
Apologies for any potential inconvenience and I will be sure to keep this thread current with updates that I receive.
03-22-2016 18:25
03-22-2016 18:25
03-23-2016 11:49
03-23-2016 11:49
03-24-2016 03:47
03-24-2016 03:47
Having the same issue, I deleted the app and reinstalled it to get it to work again. But after a few hours it happens again.
03-26-2016 09:59
03-26-2016 09:59
Hey hey hey @Digirb @Systemroot @JonoB welcome to our Community! It's great to have you here! I'd like you to know that our engineering team is already aware of this issue and are working on a fix to this. When you experience a crash, the next time you open the app you'll receive a notification asking if you'd like to send crash logs to our iOS team. When this message appears, tap "Send." Your crash logs are then sent directly to our iOS team. The team will be notified immediately and start work on a fix, which is usually implemented in the next version of the app.
Thank you for your patience, happy stepping!
03-26-2016 10:06
03-26-2016 10:06
The app crashes everytime I open it so there is no chance to send any crashlogs.
04-01-2016 01:39
04-01-2016 01:39
I had the same problem and solved it !
see topic :