Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS App closing after I manually log food

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi,

 

Just received my Fitbit Charge HR today. Everything's been great so far, but when I tried to log what I had for lunch, the app logs me out and tells me to log back in. I do this and try all over again, but the same thing keeps happening (it's only happening when I search for the name, since I could add my breakfast with the codebar option).

 

Any advice? Thanks in advance!

Best Answer
0 Votes
1 REPLY 1

Hello @juanshernandez and welcome aboard to the Fitbit Community. My recommendation is to try restarting your app:

 

1. Log out from your Fitbit app.

2. Double tap the home button on your iOS device. Your open apps will show on your device's screen. 
3. Close the Fitbit app by swiping the app image in an upward motion. 
4. Reopen the Fitbit app and try again.

 

Keep me posted how it goes and see ya around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes