Re: iOS Loading issue - Fitbit Community

iOS Loading issue

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BrandonLesko

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I have not been able to reload this app and access it. It will not allow signing in on Google.

I reinstalled the app twice. Closed the app Shut down then rebooted my phone and still can't access it.

Moderator Edit: Clarified subject

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FatimaFitbit

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Hi there @BrandonLesko! A warm welcome to the Fitbit Community!

Thank you for letting us know that the Fitbit app is not allowing you to access it and for all your efforts.

If you have migrated your account to Google please see the Google Accounts help article:

Follow the steps to recover your account. You'll be asked some questions to confirm it's your account and an email will be sent to you. If you don’t get an email:
- Check your Spam or Bulk Mail folders.
- Add noreply@google.com to your address book.
- To request another email, follow the steps to recover your account .
- Check all email addresses you might've used to sign up or sign in to your account.

2. Choose a password that you haven't already used with this account. Learn how to create a strong password.

Let me know how it goes.

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