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iOS Update Failure from FitBit

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‎10-19-2019 10:48

‎10-19-2019 10:48

It has been a month now, and I have updated, installed, uninstalled, reverted back to normal settings, changed settings, and nothing works. I rely on the vibration to tell me I have a message or a phone call. Not impressed. And of FitBit choose to comment, I have already tried all your supposed fixes! 

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3 REPLIES 3

‎10-19-2019 11:00 - last edited on ‎08-13-2024 08:41 by Fitbit Moderator

‎10-19-2019 11:00 - last edited on ‎08-13-2024 08:41 by Fitbit Moderator

Hi, @GetItSorted , are you on iOS13?  There is currently a known issue with that updgrade and notifications, so it really is a matter of waiting for the fix from Fitbit.

If you are on an earlier iOS version, then someone may be able to help you get it working if you are a little more specific re what you are exoeriencing and what you have tried, as there is not a known issue with earlier versions of iOS and most people do seem to be able to get notifications.

Sense, Charge 5, Inspire 2; iOS and Android

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‎10-19-2019 22:53

In response to Julia_G

‎10-19-2019 22:53

Hi, I am in the latest update, but then wait is getting a bit ridiculous. I have also had an update through for the FitBit app, which I have installed, hoping I was one of the lucky one’s and this would work, but it hasn’t 


Sent from Yahoo Mail for iPhone
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‎10-19-2019 22:55

In response to Julia_G

‎10-19-2019 22:55

Hi, I am in the latest IOS, and whilst I appreciate it is a known issue, the wait is getting ridiculous now. 
I also received an update for the FitBit app, which I have installed, thinking I might be one of the lucky one’s and it would sort it. Sadly not 

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