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iOS app 3.99 crashes when clicking on “update Ionic”

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‎03-08-2021 06:44 - last edited on ‎03-08-2021 18:48 by

‎03-08-2021 06:44 - last edited on ‎03-08-2021 18:48 by

My Ionic syncs to my iPad just fine. However, when I try to click on “update Ionic” (with the new firmware) or select the Ionic itself in the app, the app terminates instantly. 
This is only since v.3.39. 
Any advice?

Cheers. 

 

 

Moderator edit: subject for clarity 

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2 REPLIES 2

‎03-08-2021 18:46

‎03-08-2021 18:46

Welcome to the Fitbit Community, @Blakinsop.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend confirming if you see an update available for the Fitbit app: How do I update the Fitbit app? 

 

By the way, I've moved your post to iOS board so we can keep our forums organized.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-09-2021 00:14

In response to LiliyaFitbit

‎03-09-2021 00:14

Hi, I’ve just updated the app to v.3.39.1 (1034) and all is well, thank you. 

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