02-08-2022 04:33
02-08-2022 04:33
After a couple years, my wife’s Inspire 2 started adding thousands of steps that she clearly wasn’t walking. Sometimes thousands overnight (when Fitibit was on wrist, not on a nightstand with a vibrating device), but during the day, too. Within 15 minutes she’d watch it jump by thousands.
Tried resetting fitbit and replacing the app.There was one third party app with access to the fitbit app (which wasn’t being used), so revoked that access. Didn’t work.
Replaced the device to a Charger 5. Same problem is occurring with a brand new device. iOS app was redownloaded (v3.5.3).
It seems clear that the app is the problem. This morning, she woke up to the fitbit reading a couple hundred steps and the app saying 16,000. When she synced the app, the fitbit then read 16,000.
Any ideas? If the app is constantly overriding the fitbit with garbage data, the fitbit is useless.