03-22-2016 18:51
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03-22-2016 18:51
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iOS app badge notifications do not work, should they? I do not use notification center, sounds, lock screen notifications, banners or alerts. I only want to see a badge on the app icon when there is a notification (like when someone sends me a message).
03-26-2016 06:50 - edited 03-26-2016 06:52
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03-26-2016 06:50 - edited 03-26-2016 06:52
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It's nice to have you here in the community @petebocken! You should receive a notification when you earn a Badge. In this case you need to enable this option by going to your Notifications page on your Dashboard, find the "New Badge" option and click on the Mobile box.
Let me know if you have any other questions or comments.
03-26-2016 06:54
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03-26-2016 06:54
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for messages from Fitbit friends.
pb

01-24-2017 08:54
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01-24-2017 08:54
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I came here looking for an answer to this as well. I get hundreds of notifications showing on my lock screen, but nothing showing on the icon itself to let me know I need to look at something. I'd rather turn off the lock screen notifications and rely on the count on the app icon but I can't do that at the moment.
I guess this problem is either restricted to just a handful of us, or everyone else just isn't bothered by it.
01-26-2017 04:38
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01-26-2017 04:38
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Hello @TheBoardman, thanks for joining us, it's great to have you on board.
Currently it's not possible to get a badge notification on the app, I thinks this is a great idea and surely it will be helpful for many people, not just a handful, which is why I would like to encourage you to submit your insight as a suggested idea, where members of the Community can vote and comment on it. This is truly the best way to make your voice heard.
I hope this can be helpful, if there's anything else I can do for you, please let me know.

11-07-2017 12:40
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11-07-2017 12:40
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i think there's still confusion on this. this isn't about being notified if you receive a badge in fitbit. it's about the ios feature called badges that displays a counter of the number of unread notifications you have in an app.
if i have all of my notification settings turned on for the fitbit app, i get sounds and banners (even on the lock screen and in history), but i don't get the badge app icon. if i turn off all notifications except badges (which is the only one i want), i still don't get the badge app icon.

