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iOS app update

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My iPhone fitbit app keeps telling me there is an update available in the App Store
Cannot find it
Any one know how to locate
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5 REPLIES 5

I would delete the app and reinstall. It will reinstall w/the latest version.

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@DaleB wrote:
My iPhone fitbit app keeps telling me there is an update available in the App Store
Cannot find it
Any one know how to locate

Hi DaleB!

 

I would advise you not to update the app just yet! Have a look around these forums and you'll see the kind of nightmare people are suffering from.. Challenges are disappearing without winners being awarded their trophies, and the app is erroneously alerting people they are at the 5 Challenges limit when cleary they are NOT!

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I would advise you not to update the app just yet! 


Yes, you should be aware that there are some issues with the updates. However, I have a 5s and a Charge HR and I haven't noticed a single problem since I updated both. So if you're willing to take the risk, there are definitely some out there that work.

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thank you everyone for your help. think i will wait as i mainly use the challenges

 

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Hi @DaleB,

iOS App version 2.20.1 was released yesterday morning and contains bug fixes for a few issues that were on the previous version of the App. If you are having trouble updating, click here to be redirected to the iOS App Store.

Also, you can double check what version of the iOS App you have by: clicking the account button in the bottom right-hand corner > click the help button near the bottom of the page > and the app version will be displayed at the top.

Derrick | Retired Moderator, Fitbit

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