iOS can't see sent messages

[Spartan_Jeff]

I can't see my sent messages our conversations in the iOS App. I only see what others have sent to me...?

[MaginB · Accepted solution]

Hey there @Spartan_Jeff! Welcome to the Fitbit Community! 

That's correct in the iOS app you will only see the messages that your friends have sent to you. 

Catch you later! 

[kaperric]

Hey Magin, if you can only see messages friends send, then how is replying to the messages possible?  Or is it not possible?  ...which in that case is sad.

I look forward to your reply.

Thanks!

Karen

[Spartan_Jeff]

Yep. Still no fix that I'm aware of. You CAN reply, just better cut and paste conversations to another app if you want to see both sides. Looking at messages alone you'll have to try and remember what you sent as you only see what they send to you. 😱

- Jeff Stid ( via iPhone )

[kaperric]

Thanks, Jeff! I hadn't sent it the second try, so I copied it, went into the Fitbit web app and pasted into a new message as my response to the person who sent it. I'm glad it was t only me. 😕

[MarreFitbit]

Hi everybody @kaperric @Spartan_Jeff, hope you're doing great today ! As mentioned before, only messages sent by your friends are showed up on your Fitbit app. 

Thank you for your suggestion. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. The best place to make your voice heard is the Ideas board on our community, which our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. 

I've shared above a discussion about adding this in the Fitbit app, you can vote for the idea and add your comments. Our product team looks forward to reading and incorporating your suggestions into future versions of Fitbit trackers and apps. 

Happy stepping!

[Purplekarma]

So sad to see that such a basic functionality is also not available and you want people to add this to your idea board. This isn't an idea but basic functionality that any user would want!

[MarreFitbit]

Thanks for joing the Community @Purplekarma, hope you're doing great today ! 

You can vote for this suggestion since another member has created it under "Threaded Messaging", hope this can be implemented soon.

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.

Happy stepping!

[amonijj]

It's terrible that you can't see sent messages.

I would recommend a future update include the ability to see sent/received and even the taunts, cheers, all in one chat area - so that you can keep track... i know it's not a chat app - but this should benefit fitbit in keeping users engaged on the app vs. using chat apps like whatsapp

[MarreFitbit]

Hey you @amonijj! I'd also like to have that.  Have you voted for the suggestion I posted above? If that is not what you're looking for, I totally encourage you to create a new idea or suggestion. 

Don't forget to share the link here so we'll can vote and comment on it! 

[Kurichan]

I'm writing in 2018 and see that having a message thread is still not available. What is the point of messaging within the app. I officially give up on any usefulness of the Fitbit other than to track my steps. Having friends' steps just available as a weekly thing also lame. Now that Jawbone has gone under, why don't you see if you can hire some of its developers as they had a robust app with great interface.

[Kimmer0413]

2019 and this is still an issue. Very annoying and feel like this could be a simple upgrade with the app?!