help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS update NOT STEPS SHOWING since iOS update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-30-2016 06:38

‎03-30-2016 06:38

I updated my IOS on iPhone and iPad and steps on app do not show at all- the whole category is missing in the app. I have erased app and downloaded again and it's still missing, I have also pressed edit at top and it's not a choice to add- calories is still there and it shows them adding up. Fitbit Felix is still showing steps- HELP!
Best Answer
0 Votes
1 REPLY 1

‎03-31-2016 11:37

‎03-31-2016 11:37

@Vilou66 Re-pairing your tracker to your account using the replacement setup process should help. Click here for instructions and keep me posted if this helps.

Welcome to the Community!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes