help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOs App Update - Does Not Save Logged Food Properly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2016 08:54

‎02-09-2016 08:54

Since I updated the App this weekend I have logged my intake as usual.  I find that sometimes the food item I logged as breakfast shows up categorized as a dinner food.  I've found that using the "save and add more" option sometimes saves and sometimes doesn't.  It was working fine before the update.  Please help.

 

Tks,

John

Best Answer
0 Votes
1 REPLY 1

‎02-10-2016 08:55

‎02-10-2016 08:55

Welcome to the forums @JohnR06! I hope you're having a great day! Cat Happy

 

I'm sorry to hear your food logs are not saving or appearing in the wrong categories, we've had some reports regarding the food logs not saving, and our development team is aware of this issue. They'll be investigating this further and see what can be done to get this fixed.

  

Let me know if you have any questions, happy stepping! Smiley Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

Was this helpful? Yay! If it was, please vote for it or mark this as a solution. Show us!
Best Answer
0 Votes