iPad Air 2 syncing - Fitbit Community

iPad Air 2 syncing

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Jammie

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My iPad Air 2 will not sync with my Alta. Is it not supported?

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

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It's on the list of supported devices at www.fitbit.com/devices so should work.

Has it never worked for you or has it just stopped working?

There are some troubleshooting ideas in this help article:

http://help.fitbit.com/articles/en_US/Help_article/I-can-t-sync-my-tracker/

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DerrickS

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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@Jammie Additionally, I'd recommend making sure that you are using the most current version of the iOS App, version 2.22.1. Click here to be redirected to the iOS App Store.

Let us know if you need any additional help!

Derrick | Retired Moderator, Fitbit

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