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iPhone 5 Plus compatibility

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‎12-26-2019 21:38 - last edited on ‎12-27-2019 18:03 by Fitbit Moderator

‎12-26-2019 21:38 - last edited on ‎12-27-2019 18:03 by Fitbit Moderator

I have a perfectly useable iphone 5 plus. I do not see this listed as a compatible iphone. Is my fitbit versa a waste of money ?

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎12-27-2019 02:37

‎12-27-2019 02:37

Hi, @Songofjoy , as phones get older they sometimes get dropped off the Fitbit compatibility list.  I expect that is to keep the list from getting too long.  

 

Have you downloaded the Fitbit app and tried to set up your Fitbit using your iPhone 5 plus.  I believe that it should work.  Please post again if you have difficulties or get stuck. There is always someone here to help.

 

Welcome to the Community!

Sense, Charge 5, Inspire 2; iOS and Android

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‎12-27-2019 05:45

In response to Julia_G

‎12-27-2019 05:45

Thanks for your reply.

Yes, I locked in to my modem/router successfully and tried to download the app but this was unsuccessful. The compatible iphones I then found were displayed on a list, but the iphone 5 was not on the list.

If this had been displayed on the package at purchase, I would not have made the purchase.

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