iPhone 6 and iPhone 6S compatibility

[Flibberdegibbet]

Please can anyone update me as to the compatibility of the Fitbit Charge 3 with the iPhone 6 and iPhone 6S? We are moon walkers (www.walkthewalk.org) and we want to buy one of the team a birthday present. We'd like to get her the Fitbit Charge 3 and she has both the iPhone 6 & iPhone 6S. Will there be a problem connecting and syncing with a Fitbit Charge 3 on either phone please?

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @Flibberdegibbet.

I just wanted to let you know that I have moved your post from the Charge 3 board to the iOS app board, since I think that here you will be able to see more related topics about the Fitbit app.

About your compatibility inquiry, yes, iPhone 6 and iPhone 6S are compatible devices. For more information about this, you can check the help article: Which phones and tablets can I use with my Fitbit watch or tracker?.

Happy stepping. 

[LorenzoBlanco]

I just purchased a Fitbit Luxe for my wife.  It is NOT compatible with her iphone 6. Several sites indicate that this iphone only supports up to ios 12.4.  Fitbit needs higher ios.  

[LZeeW]

Hello @LorenzoBlanco and welcome to the Community.  You added on to an older thread.  The iPhone 6 was compatible in 2019.  The minimum iOS is 14.  She needs to upgrade her phone in order to download the Fitbit app.

[Crazy.canuck]

So I just purchased a luxe for my daughter who has a iPhone 6, and can’t get iso14. 

Surly there is an old version of Fitbit app available? You can’t be serious that fit bit would require customer to buy a new phone for their product? She is 11 yrs old and not getting a new phone!!!

[LorenzoBlanco]

Thanks. Unfortunately, the Iph 6 does not upgrade to the level needed.
It's eith new phone 😞 or perhaps another fitbit.???

Larry W.

Moderator edit: removed personal information. 

[LZeeW]

@Crazy.canuck   I’m sorry, but a new phone won’t help you.  Fitbit doesn’t do a good job of explaining this.  Your daughter must be 13 or older to have her own Fitbit account.  Children who are younger must be part of a Family Account and are limited to Ace series trackers.

@LorenzoBlanco   All Fitbits have the same OS requirements.